HGI Information for Clients
Terms of business
Cost of therapy: £55 per 1-hour session for an individual or £60 per 1-hour session for a couple.
Notes: a) The session fee is subject to revision from time to time. Advance notice will be given of any increase. b) Human Givens therapists aim to meet the needs of their clients in as few sessions as possible and do not charge in advance for a course of treatment.
Cancellation policy: 24 hours notice of cancellation is normally required, otherwise the session fee will be payable.
Your personal information will be kept in accordance with the Data Protection legislation on the basis that you have given your consent to information about you being held by the therapist, which means that they will:
use your contact details only to get in touch with you about matters relating to your therapy, such as appointments and to provide helpful information, where appropriate, unless you have given your explicit consent for the therapist to contact you for other purposes.
retain notes of your treatment for a period of 7 years, in accordance with professional requirements and will take steps to ensure the security of the record.
not share your personal information with other individuals or organisations, except where they have reason to believe you or others to be at risk, or where there is a legal duty to disclose it, or as otherwise specified, if applicable. (If the last clause is applicable, your therapist will explain it to you.)
provide you with free access to the information they hold about you, should you wish.
If you have concerns about the accuracy or management of your personal information, please tell your therapist. If you are not satisfied with their response, you can contact the Information Commissioner’s Office (https://ico.org.uk/concerns/, Telephone 0303 123 1113) and/or the HGI (see below).
Your therapist uses various measures in order to gauge your response to treatment. If you are happy to do so, you will be asked to fill out some brief questionnaires before and after therapy sessions. These questionnaires help the therapist understand your needs, your past and present strengths and how best to help.
Your personal details and the information from the questionnaires will be treated as strictly confidential and in accordance with the terms of the data protection legislation. With your permission, the anonymised data from the questionnaires will be transferred to a secure database to be used for service evaluation and research.
Signing the ‘Confidentiality Statement’ will be taken to represent your agreement for your anonymised data to be used for service evaluation and research. You can withdraw your consent to this at any time by contacting your therapist.
If you have any feedback about your experience of receiving human givens therapy, or suggestions for improvements, please visit the HGI’s online feedback page. Alternatively, you can write to the HGI (see below for address). Feedback helps us to improve our training of therapists, their continuing professional development and the governance of the Human Givens Institute.
If you have any concerns about your experience of receiving human givens therapy please contact the Human Givens Institute:
The HGI Membership Secretary, Human Givens Institute, Chalvington, East Sussex, BN27 3TD, UK
Telephone: 01323 811662
HGI Complaints Procedure: https://www.hgi.org.uk/therapist-register/raising-concerns
The Human Givens Institute’s Code of Ethics and Conduct can be viewed at:
If you would like a paper copy of the Policy, please contact the Human Givens Institute.
If you would like a copy of this information in large print format, please inform your therapist.